Terms & Conditions

1. "Tea Diet"

a) The material on the website is copyright to "Tea Diet" or our content and technology providers. You may view, print, and download for personal use only, not for commercial purposes or re-publication.

2. Contacting Us

a) Our contact address is: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ or you may email us.

3. Web Site Information

a) We strive for accuracy, but provide no guarantees for the content's accuracy.
b) We are not liable for losses caused by reliance on the site, except for injury caused by our negligence.

4. Description of Products

a) Product descriptions are approximate. We reserve the right to make non-material changes.
b) We may correct errors or withdraw products without liability. Prices and availability may change without notice.

5. Ordering Products

a) Orders are submitted via the website checkout process.
b) A contract is formed upon our email confirmation of your order.

6. The Price and Payment

a) Prices shown at time of order include VAT but exclude delivery.
b) Delivery costs vary and are added unless free delivery applies.
c) Payment is by card; refunds are credited to the original method.
d) We may cancel orders for mispriced items at our discretion.

7. Delivery of Products

a) Products are delivered as per checkout details. European delivery: 2–7 working days.
b) Failure to take delivery may result in cancellation. You will still be liable for delivery fees.
c) Notify delivery errors in writing within 14 days. Late notices are not our liability.

8. General

a) Products are for consumer use only.
b) The Contracts (Rights of Third Parties) Act 1999 does not apply.
c) English law governs these terms. Disputes fall under English court jurisdiction.
d) Errors may occur. We may cancel mispriced orders.

9. Returns

a) Report order issues within 14 days with proof of purchase. No refunds for opened or food items. Return costs are your responsibility, and refunds exclude delivery charges.

10. Product

a) It is your responsibility to confirm the product's suitability.
b) Ingredients: Lotus leaf, winter melon, hawthorn, double red rose, dandelion leaf, nettle leaf, lemon grass, green tea, cassia seed.

11. Timeframes for Delivery

a) Orders deliver within 2–7 working days. 95% within 3 days.
b) Delivery times may vary due to local post, holidays, and order size.

12. Cancelling An Order

a) Orders cannot be cancelled once placed and are typically dispatched the same day.